Terms & Conditions

Acceptance of these terms

By creating an account or using CloudSms you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree, please do not use the service. CloudSms may update these terms from time to time; continued use after a change means you accept it.

Our service

CloudSms sells digital products and services, including SMS verification numbers and codes, virtual numbers, VPN and streaming subscriptions, digital accounts, software, and ready-made or custom websites. Products are delivered electronically to your account. Availability, prices and supported countries depend on our suppliers and can change without notice.

Account marketplace — strict anti-fraud rules

• Users and authorized CloudyBoost administrators may submit eligible accounts for sale through the marketplace.
• A seller must have lawful authority or permission to sell or transfer the account and must provide accurate information about it.
• Accounts obtained through hacking, phishing, credential theft, unauthorized access, scams, chargeback fraud, stolen payment information, impersonation, or account takeover are prohibited.
• Do not list an account belonging to another person or organization without authorization.
• Do not falsify account age, followers, balance, verification status, features, ownership, history or other listing information.
• CloudyBoost may require screenshots or other evidence before approving a listing. Sellers must not include passwords, recovery codes, authentication secrets, private messages, payment details or other unnecessary personal information in public screenshots.
• Account listings are subject to review. Approval does not constitute a guarantee that an account will remain active on the third-party platform after sale.
• CloudyBoost may reject, remove or suspend a listing or account where there is evidence or a reasonable suspicion of fraud, theft, unauthorized access, deception or violation of these terms.
• Where appropriate and legally permitted, CloudyBoost may hold transactions, investigate activity, request evidence and cooperate with payment providers, third-party platforms or law-enforcement authorities.

Account marketplace purchases and transfers

• Buyers should review the listing, platform, description, price and available evidence before purchasing.
• After a completed purchase, buyers must not use the account for fraud, impersonation, harassment, scams, unauthorized access or other unlawful activity.
• Buyers and sellers must follow the rules of the third-party platform associated with the account. CloudyBoost does not override those platform rules.
• If a buyer believes an account was stolen, hacked, compromised or materially misrepresented, the buyer should contact CloudyBoost support promptly and provide relevant evidence.
• Marketplace transactions, fees, holding periods, disputes and eligible refunds are governed by the Refund Policy and the marketplace rules displayed at the time of purchase.

Your account

• You must be at least 18 years old, or the age of majority where you live.
• Provide accurate details and keep your password and two-factor codes private. You are responsible for activity on your account.
• Tell us straight away if you think your account has been accessed without permission.
• We may suspend or close accounts that break these terms or put other users or the platform at risk.

Wallet, prices and payments

• Purchases are paid from your wallet balance. You add funds by the top-up methods shown on the Wallet page.
• Prices are shown in USD and may be displayed in another currency for convenience. The wallet is always charged in USD.
• Wallet funds are for buying products on CloudSms and are not a bank account or an e-money product. Balances do not earn interest.
• You are responsible for any fees your bank, card issuer or payment provider charges.

Delivery of digital products

Instant products are delivered to your order page as soon as they are ready. SMS codes are shown once the message arrives from the service you are verifying with. Delivery times depend on suppliers and third-party networks and are not guaranteed to be instant. Request-type services, such as custom websites, are scoped and priced with you before work begins.

Acceptable use

You agree not to use CloudSms to:

• break any law, or help someone else do so;
• commit fraud, impersonation, harassment, spam or any form of abuse;
• bypass the rules of the platform you are verifying with in a way that harms other people;
• resell, scrape or overload the service, or interfere with its security;
• attempt to access accounts, systems or data that are not yours.

We may cancel orders and suspend accounts without refund where we reasonably believe these rules were broken.

Third-party services

Numbers, codes and accounts depend on third-party platforms and suppliers. We do not control those platforms and cannot guarantee that any particular service will accept a number or account, or keep it active. Each third-party service has its own terms, which apply to your use of it.

Refunds

Refunds are covered by our Refund Policy, which forms part of these terms.

Intellectual property

The CloudSms name, logo, design and site content belong to CloudSms or its licensors. Ready-made websites and other digital goods are licensed to you for your own use as described on the product page, unless a different licence is stated.

Disclaimer and limits of liability

The service is provided on an "as is" and "as available" basis. To the fullest extent the law allows, CloudSms is not liable for indirect or consequential loss, loss of profit, or loss caused by third-party platforms, networks or payment providers. Our total liability for any claim is limited to the amount you paid for the product the claim relates to. Nothing in these terms limits liability that cannot be limited by law.

Changes, termination and governing law

You can stop using CloudSms and ask us to close your account at any time; unused wallet funds are handled as set out in the Refund Policy. We may change or discontinue features with reasonable notice where practical. These terms are governed by the laws of the country in which CloudSms is established, and disputes will be handled by the courts of that country unless the law gives you other rights.

Contact us

Questions about this page? Email Sms@cloudyboost.com or use our contact page.